Employee Benefit Services

Our range of value-added services includes delivering you custom solutions for all of your health care management needs, including benefit plan analysis, contribution strategies, health & wellness education and training, claims analysis, and developing employee policies and consumer-driven programs.

Personal Claims Advocate

IIS is your advocate. We offer claims resolution and personal service. IIS assists with the coordination and re-processing of claims, contacts providers and/or carriers to remedy the situation in the most efficient manner possible. Our service is second to none. We are here to serve the most important people in our business- our clients and their employees. No problem will go unresolved. Any problem is our opportunity to show you our commitment to excellent service.

  • Claims and Billing Reconciliation
  • Update Personal Information/ Re-Issue ID Cards
  • Provider and Carrier Liaison
  • Appeals Process Assistance
  • Appeal Letters
  • Help find doctors and hospitals
  • Schedule Appointments
  • Assist with Coordination of Benefits
  • Fee for Service Negotiator

Employee Benefits Services

We extend many of our value-added services to you electronically through a Client Portal, your personal Web site. Here is just a sampling of the information that we can deliver to you via the site’s Collaboration Center:


Wellness Campaign

Innovative Insurance Solutions, LLC is committed to keeping you and your employees informed. We can build and customize a wellness campaign specific to your employees’ needs. Through our online services, we can deliver you payroll stuffers, posters, ready-to-use employee newsletters, and educational brochures on health & wellness designed to help you drive consumerism in your workplace.

Education & Training

We provide exceptional service through our education and training opportunities. Our employee seminars are designed to help educate employees, create health-conscious employees and reduce high claim utilization and high-dollar claim expenses. They also provide an atmosphere for team building. Together, we can determine the topics that best suit your needs. We also will provide you with educational articles and newsletters to keep you informed of hot benefits and HR-related topics.

Legislative Brief and Plan Design Concepts

Do you find it difficult to keep up with legislation affecting insurance, your industry, and your business? Do you need help recognizing and assessing all the trends that may have an impact on your business? Innovative Insurance Solutions, LLC Legislative Brief and Plan Design concepts help you understand the latest issues affecting employee benefits insurance, and help you to address those issues.

Employee Handbooks

We are committed to helping you offer collateral on all levels to your employees, including a complete employee handbook. Our dedicated staff of professionals can help you develop and implement the employee policies to promote a healthy culture for your entire workforce and maintain a positive work environment by offering solutions for your organization’s human resource challenges.

Benefit Statements

Benefit statements are a successful and cost-effective tool that can assist you in delivering the value of your employer-sponsored benefits to your employees. Your employees will have a greater appreciation and understanding of their benefits, which can lead to improved recruiting efforts and higher employee retention.

Claims Analysis

Trying to control your claims experience can leave you feeling powerless. We can help. Our tools and resources help you respond to, track, and manage losses as they occur. We can also analyze your aggregate loss history to determine where significant losses are occurring, and develop strategies to mitigate them.


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